Complaints Policy

If you have any concerns about your child or a school issue we would ask that in the first instance you contact your child's teacher. If the issue is not resolved you should contact a Leader of Learning depending on your child's year in school. Miss Pell for EYFS, Mrs Twist for KS1, Mr Gledhill for LKS2 or Miss Stanley for UKS2. If your concerns persist please contact Mr Wheelwright or Mrs Sanderson. If you feel your concerns have not been dealt with sufficiently you have the right to make a complaint. Please see the Complaints Policy below for details of the process that should be followed.

Complaints Policy April 2019


ECM Complaints Policy July 2020


Please note that if your concern is related to safeguarding you should contact either Mrs Sanderson, Mr Wheelwright or Mrs Walch (Learning Mentor) directly.